Payment Policy
Accepted Methods of Payment Credit Card
PayPal (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address
Lid Liners Co.
Returns Department Tracking #
PO Box 2171
Chino CA 91708
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
Carriers
We use the following carriers to deliver our orders: USPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
100% money back for Lid Liners.
Please send back unused lid liners.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
1. Please email customerservice@lidliners.com to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
Lid Liners Co.
Returns Department Tracking #
PO Box 2171
Chino CA 91708
Return Exceptions
Some items can not be returned if they are opened and used. These items cannot be returned empty. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in new condition, you may exchange your clothing item for a different size. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
